Accredited Online ITIL 4
Our ITIL 4 Foundation training is accredited by Peoplecert and is designed to introduce delegates to the management of modern IT-enabled services. Learn the language of IT service management and key concepts that will allow you to improve your work and the work of your organization using the ITIL 4 guidance. Delegates will gain an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working.
Get certified at your own pace
30 or 60 days online access
Study guides, quizzes, sample exam and more….
Training+Virtual Mentor session included
The Foundation online course will introduce you to service management key concepts, ITIL principles, the service value system (SVS), practices and their role in a service provider organization.
video tutorials, study guides and quizzes
Modules in this training
Module 1: Key Concepts of Service Management
Module 2: The Guiding Principles of ITIL
Module 3: Service Management and Value
Module 4: ITIL Practices Introduction
Module 5: ITIL Practices Deep Dive
Module 6: Course Recap and Exam Preparation
This course does not require any existing knowledge of the ITIL framework
There are no mandatory pre-requisites for the exam
closed book, multiple choice
online, webcam proctored. Read more here
Exam pass mark:
65% (26/40 questions)
extra time is available for non-native English speakers.
60 Days Online Access
10% Voucher towards next course!
Who's it for
The online Foundation course is introductory level, designed for delegates who are either new to ITIL or who have some ITIL experience and are looking to get certified and demonstrate this. The Foundation certification is a pre-requisite for delegates wanting to progress to higher level ITIL 4 training courses.
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Fully accredited to ensure we provide the highest possible standards in learning
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