Certified Business Relationship Manager (CBRM) Course
The online Certified Business Relationship Manager® (CBRM) course allows BRMP qualified students to take the next step in their development and learn what it means to become a strategic BRM or business partner, fostering effective business value-producing relationships.
Get CBRM qualified at your own pace!
online, this eLearning course is available on demand and provides you with the option to watch the videos as many times as you need to ensure that you fully understand the concepts before moving on.
Exam and CBRM BoK included with course fee
nothing else to pay!
ITSM Zone’s accreditation for this course is your guarantee that the material is accurate and relevant to the current syllabus.
90 or 150 days online access
CBRM study guides and more...
Includes videos, quizzes, exercises, study guides and official syllabus and sample exams – No additional resources are required – everything that you need to understand the concepts and principles is included.
Tutor support is provided to all our students and is included in the course price. Our team is made up of qualified industry experts who have a wealth of knowledge and experience.
24/7 helpdesk on hand to help you whenever you need it. We’re proud of the support that we offer to our students, and we consistently receive an average rating of over 9/10 for the quality and speed of our support teams
Training+ Virtual Mentor session included
easy to absorb lessons covering terminology, principles, themes and exam preparation
video tutorials, study guides and quizzes
Modules in this training
Module 1: Introduction to CBRM
Module 2: Understanding Business Relationship Maturity and Value – Including the Strategic BRM role, BRM Impact on Business Value and how BRMs work with other Business Partner Providers
Module 3: Assessing BRM Context – Assessing business demand, relationships, capabilities and competencies
Module 4: Developing Strategic Relationships – Planning, persuasion and politics
Module 5: Optimising Business Value – Innovation, management, governance, planning and optimisation
Module 6: Revision and exam prep
This course does not require any existing knowledge of DevOps
Completion of an accredited course is a mandatory pre-requisite for the exam
2 hours 30 minutes
open book, multiple choice
online, webcam proctored. Read more here
Exam pass mark:
50% (25/50 questions)
extra time is available for non-native English speakers.
BRMP & CBRM BUNDLE
Buy both BRMP AND CBRM courses
150 Days Online Access to both courses
2 x Online Exams
CBRM Body of Knowledge
Who's it for
Aimed at professionals already certified in Business Relationship Management Professional, this certification is for experienced BRM practitioners and business partners who want to demonstrate their practical knowledge attained through training, practice, and experience
Trusted, Awarded & Accredited
Fully accredited to ensure we provide the highest possible standards in learning
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CBRM® is a registered trademark of Business Relationship Management Institute.
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The ITIL courses on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.
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