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Certified Business Relationship Manager (CBRM) Course

The online Certified Business Relationship Manager® (CBRM) course allows BRMP qualified students to take the next step in their development and learn what it means to become a strategic BRM or business partner, fostering effective business value-producing relationships.

 

Course Overview

Get CBRM qualified at your own pace!


​online, this eLearning course is available on demand and provides you with the option to watch the videos as many times as you need to ensure that you fully understand the concepts before moving on.




Exam and CBRM BoK included with course fee


nothing else to pay!




Fully accredited


ITSM Zone’s accreditation for this​ course is your guarantee that the material is accurate and relevant to the current syllabus.




90 or 150 days online access


90 or 150 days online access – spread the 18 hours of study over the period that best suits you. The flexibility of the on-demand learning allows you to learn at the times you’re available.




Fully accredited


BRM PROFESSIONAL STUDY GUIDES AND MORE…




CBRM study guides and more...


​Includes videos, quizzes, exercises, study guides and official syllabus and sample exams – No additional resources are required – everything that you need to understand the concepts and principles is included.




Tutor support


Tutor support is provided to all our students and is included in the course price. Our team is made up of qualified industry experts who have a wealth of knowledge and experience.




24/7 helpdesk


24/7 helpdesk on hand to help you whenever you need it. We’re proud of the support that we offer to our students, and we consistently receive an average rating of over 9/10 for the quality and speed of our support teams




Training+ Virtual Mentor session included


Includes free 30 minute Training+ Virtual Mentor session. With over 30 mentors available, we’re confident that we can provide a mentor with the right skills and experiences to answer your questions. This session is your opportunity to set the agenda and ask the expert for the answers that you need. Learn more about virtual mentors





 
Course Contents
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6 Modules

easy to absorb lessons covering ​terminology, principles, themes and exam preparation

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Includes

video tutorials, study guides and quizzes

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Study duration:

18 hours

Modules in this training
  • Course Introduction

  • Module 1: Introduction to CBRM

  • Module 2: Understanding Business Relationship Maturity and Value – Including the Strategic BRM role, BRM Impact on Business Value and how BRMs work with other Business Partner Providers

  • Module 3: ​​Assessing BRM Context – Assessing business demand, relationships, capabilities and competencies

  • Module 4: Developing Strategic Relationships – Planning, persuasion and politics

  • Module 5: Optimising Business Value – Innovation, management, governance, planning and optimisation

  • Module 6: Revision and exam prep

Course Pre-requisites
 
  • This course does not require any existing knowledge of DevOps

  • Completion of an accredited course is a mandatory pre-requisite for the exam

Exam Details
 
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Exam duration:

​2 hours 30 minutes

Exam format:

open book, multiple choice

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Exam delivery:

online, webcam proctored. Read more here

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Exam pass mark:

50% (​25/50 questions)

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Exam language:

extra time is available for non-native English speakers.

Pricing
BRMP ​& CBRM ​BUNDLE

​Buy both BRMP AND CBRM courses​

  • 150 Days Online Access to both courses

  • 2 x Online Exams

  • CBRM Body of Knowledge

Save £400

£2298

TEAM TRAINING

BRM Professsional training for teams.
Book group training and receive:

  • Multi-user discounts

  • Dedicated account manager

  • ​Extended study periods available

 
 
Who's it for
Aimed at professionals already certified in Business Relationship Management Professional, this certification is for experienced BRM practitioners and business partners who want to demonstrate their practical knowledge attained through training, practice, and experience
Trusted, Awarded & Accredited
Fully accredited to ensure we provide the highest possible standards in learning

ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.

BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.

CBRM® is a registered trademark of Business Relationship Management Institute.

SIAM® is a registered trademark 

VeriSM™ is a trade mark of IFDC

Agile Scrum copyright © EXIN Holding B.V. 2018. All rights reserved. 

AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved

The ITIL courses on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.

The Agile and BRM courses on this page are offered by IT Training Zone Ltd. an ATO of The APM Group Ltd