ITIL-4.jpg

ITIL 4 Training and Certification

ITIL 4 is the latest version of ITIL and it builds on the content in ITIL v3, bringing ITIL into the digital age and including more practical guidance to help organizations tailor an IT management strategy that will help them to adapt to the increasingly complex modern service environment.

ITSM_Zone_Course_Conductor_Leader_Badge_

​ITIL 4 focusses more value, outcomes, risks and costs, plus a strong focus on continual service improvement. Many core ideas from older ITIL versions such as incident management, change management, and problem management still exist in ITIL 4, but with a much more holistic view.

Introductory Level
ITIL-4-Foundation-Course-1.jpg
This course prepares delegates for the ITIL 4 Foundation exam, released in 2019.
ITIL-4-Foundation-Course-1.jpg
Once you’ve completed your training, you can gain a globally recognised certification with the ITIL 4 Foundation Exam.
Specialist Level
ITIL4_5-1.png
The ITIL 4 Specialist Create, Deliver and Support module builds on the concepts introduced in ITIL 4 Foundation. CDS focuses on a practical and holistic approach to the creation and management of effective services, including the creation and improvement of value streams for new and existing services.
ITIL4_3-1.png
ITIL4 Specialist - High Velocity IT Course
The ITIL 4 Specialist High Velocity IT module builds on the concepts introduced in ITIL 4 Foundation. It is ideal for IT practitioners and leaders who are working with or towards the delivery of digital products and services.
Drive-Stakeholder-Value-Course2.jpg
ITIL4 Specialist – Drive Stakeholder Value
The ITIL 4 Specialist Drive Stakeholder Value module builds on the concepts introduced in ITIL 4 Foundation. It covers all engagements and interactions between a service provider and their customers, users, suppliers and partners, focusing on the conversion of demand into value via IT-enabled services.
Professional Level
ITIL-Fast-Track-Programme.jpg
Fast Track to ITIL Managing Professional
Use credits gained from ITIL V3 study and transition them to the ITIL 4 Managing Professional qualification
ITIL-4-Managing-Professional-Transition-
This training course and associated certification will help candidates with existing ITIL v3 certifications transition to the ITIL 4 Managing Professional (MP) status.

ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.

BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.

CBRM® is a registered trademark of Business Relationship Management Institute.

SIAM® is a registered trademark 

VeriSM™ is a trade mark of IFDC

Agile Scrum copyright © EXIN Holding B.V. 2018. All rights reserved. 

AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved

The ITIL courses on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.

The Agile and BRM courses on this page are offered by IT Training Zone Ltd. an ATO of The APM Group Ltd