ITIL4 Awareness training at your own pace
30 or 60 days access
Download report that’s yours to keep
Learn the essentials of ITIL and IT service management
Put ITIL into the context of today’s business environment
Tutor support for any questions that you have
This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL4.
video tutorials, study guides and quizzes
Lessons in this training
Lesson 1 – introduction to ITIL
Lesson 2 – service management key concepts
Lesson 3 – guiding principles and ITIL concepts
Lesson 4 – ITIL practices
Lesson 5 – next steps
This course does not require any existing knowledge of the ITIL framework
There is no exam associated with this course
ITIL LITE COURSE 60
60 Days Online Access
ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.
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CBRM® is a registered trademark of Business Relationship Management Institute.
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VeriSM™ is a trade mark of IFDC
Agile Scrum copyright © EXIN Holding B.V. 2018. All rights reserved.
AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved
The ITIL courses on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.
The Agile and BRM courses on this page are offered by IT Training Zone Ltd. an ATO of The APM Group Ltd