ITIL 4 Lite Course

Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.

Course Overview
  • ITIL4 Awareness training at your own pace

  • 30 or 60 days access

  • Download report that’s yours to keep

  • Learn the essentials of ITIL and IT service management

  • Put ITIL into the context of today’s business environment

  • Tutor support for any questions that you have

Course Contents

This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL4.

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17 Lessons

lessons covering ITIL terminology, structure, concepts and practices

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video tutorials, study guides and quizzes

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Study duration:

60 minutes

Lessons in this training
  • Lesson 1 – introduction to ITIL

  • Lesson 2 – service management key concepts

  • Lesson 3 – guiding principles and ITIL concepts

  • Lesson 4 – ITIL practices

  • Lesson 5 – next steps

Course Pre-requisites
  • This course does not require any existing knowledge of the ITIL framework

  • There is no exam associated with this course



  • 60 Days Online Access



ITIL Foundation for teams
Book group training and receive:

  • Multi-user discounts

  • Dedicated account manager

  • ​Extended study periods available


ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.

BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc.

CBRM® is a registered trademark of Business Relationship Management Institute.

SIAM® is a registered trademark 

VeriSM™ is a trade mark of IFDC

Agile Scrum copyright © EXIN Holding B.V. 2018. All rights reserved. 

AgilePM® is a registered trademark of Agile Business Consortium Limited. All rights reserved

The ITIL courses on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited.

The Agile and BRM courses on this page are offered by IT Training Zone Ltd. an ATO of The APM Group Ltd