GET ASSESSED BY CERTIFIED ITIL EXPERTS
ITSM Maturity assessments are a really powerful way of understanding the effectiveness of your approach to IT Service Management.
They provide an in-depth understanding of the tools, processes and capabilities that exist and help you understand any weaknesses and pain points.
An assessment covering the core ITIL capabilities and how your people, process and technology all fits together can be carried out by our expert consultants at your offices, or we can easily do this remotely also.
Rather than just then giving the results of an audit, we present the report back to you in a working session, with our observations and a recommended service improvement roadmap over a time period to suit you.
We can usually do this within 2-3 days of the assessment, but we will work around your diary to provide our feedback.
HOW WE CAN HELP
We can help you understand where and why issues exist
We provide expert advice, based on 20+ years of experience in ITSM
We can make a seemingly complex situation easier to understand and improve
We can help you prioritise the improvements to start making an immediate impact
If you need it, we can also provide ongoing support to help you deliver the improvements
This proved invaluable to the organisation at a time of great change
Really easily to understand for me and therefore be able to support the business during this time of transformation and integration
Helped transform IT from a reactive to a pro-active IT department.